An exceptional
Customer Technology Experience
from experts you can trust
We “Get” Enterprise
We Understand Your Plight
We Fill the Void
![BeaconCTX We Get Enterprise & Mid Market Companies](https://beaconctx.com/wp-content/uploads/2024/07/BeaconCTX-enterprise-customer-technology-experience-02-01.png)
We Focus on
These Industries
Although we can provide a superior customer technology experience for any enterprise account, we specialize in these areas:
![BPO & Contact Center](https://beaconctx.com/wp-content/uploads/2024/06/BPO-Contact-Center-1.webp)
BPO &
Contact Center
![BPO & Contact Center](https://beaconctx.com/wp-content/uploads/2024/06/Homepage-Wireframe-New-27.png)
Healthcare
Services
![BPO & Contact Center](https://beaconctx.com/wp-content/uploads/2024/06/Retail-Restaurants.webp)
Restaurant
![BPO & Contact Center](https://beaconctx.com/wp-content/uploads/2024/06/Financial-Services-1.webp)
Services
We Make it Easy on You
We’re a vendor neutral agency, committed to saving our customer stakeholders time and frustration by managing their telecom and cloud services providers.
![As a Guide](https://beaconctx.com/wp-content/uploads/2024/06/As-a-Guide.webp)
As a guide, our subject matter experts leverage our industry know-how to assemble custom solutions from providers uniquely qualified to meet our customer’s needs.
![As an Advocate](https://beaconctx.com/wp-content/uploads/2024/06/As-an-Advocate.webp)
As an advocate, we represent our customer’s interests and drive the desired outcomes from each provider, often at no additional cost.
We Give You
Confidence and
Peace of Mind
![](https://beaconctx.com/wp-content/uploads/2024/06/Advocacy.webp)
Advocacy
We represent you and promote your best interests, not the provider’s.
![](https://beaconctx.com/wp-content/uploads/2024/06/Partnership.webp)
Partnership
We have a long-term financial incentive to provide proactive support for as long as you’re a customer. You’ll never be “on your own” again.
![](https://beaconctx.com/wp-content/uploads/2024/06/Single-Point-of-Contact.webp)
Convenience
Our motivated and experienced team serves as a single point of contact for all of your needs, with all of your providers.
![](https://beaconctx.com/wp-content/uploads/2024/06/Industry-Expertise.webp)
Industry Expertise
From procurement to lifecycle support, our team leverages a vast network of relationships, and years of industry experience, to drive results.
![](https://beaconctx.com/wp-content/uploads/2024/06/Solution-Design.webp)
Solution Design
Diversity is designed into your technology environment, minimizing the potential for costly and disruptive outages.
![](https://beaconctx.com/wp-content/uploads/2024/06/Data-Management.webp)
Data Management
Our team maintains contracts, network diagrams, and asset inventories that serve as the foundation of an exceptional Customer Technology Experience.