Telecom and Cloud Services
As a vendor neutral telecom and cloud solutions agency, BeaconCTX simplifies the procurement, implementation, and support experience for our customer stakeholders, so they can do what they do best.
Contact Us to create your exceptional Customer Technology Experience.
Services & Providers
The following is a list of services BeaconCTX supports for our customers, as well as a sample of service providers we represent that offer these services.
CCaaS
Contact Center as a Service (CCaaS) solutions provide an omni-channel support experience that goes beyond voice, and includes chat, SMS, and social media, to allow customers to communicate with your brand using their preferred communication method. These global, scalable, customizable, and highly redundant solutions will help propel your customer experience to another level.
UCaaS
Unified Communications as a Service (UCaaS) is the cloud replacement for the traditional PBX. These feature rich, cloud based platforms are highly scalable, support multiple integrations, and they’re offered under an opex model.
SIP Trunks
Unified Communications as a Service (UCaaS) is the cloud replacement for the traditional PBX. These feature rich, cloud based platforms are highly scalable, support multiple integrations, and they’re offered under an opex model.
Toll Free Routing & Control
BeaconCTX offers our customers access to a highly unique Toll Free Routing & Control solution, that allows customers access to the SOMOS database, which provides the following benefits:
- Your own resporg ID… you will control and “own” your toll free numbers, not your carrier.
- The ability to drive down costs by leveraging inbound LCR (least cost routing) tables
- The ability to move traffic between carrier networks, for any reason, at any time.
- The ability to reserve your own toll free numbers
Branded Calling & Caller ID Number Management
To connect with prospects and customers, it’s imperative to have a verified identity for your brand, and to register your numbers as trusted numbers to prevent your calls from being blocked. It’s also possible to create a custom brand display so callers can visually recognize your brand when you’re calling.
Security
Are you familiar with the NIST Cybersecurity Framework? Identify, Protect, Detect, Respond, Recover.
Security is more critical now than ever, as cyber criminals are causing costly business disruptions, which is driving up demand for cybersecurity solutions. Insurance companies are demanding that their customers do more to prove they’ve taken steps to secure their customer data. The time is now to build a security plan to prevent data breaches and malicious attacks before they happen.
Connectivity
Connecting your business to the world is of paramount importance. Whether your connectivity requirements include DIA, broadband, SD-WAN, MPLS, Layer 2, EPL, wireless, IoT, or aggregation, rest assured that the BeaconCTX team specializes in finding diverse connectivity solutions on a global scale, from the provider’s network, all the way to the physical path a connection takes into a customer location.
Cloud & Data Center
Companies are moving their key applications to the cloud, leveraging both public and private cloud solutions. BeaconCTX can help with all of your public and private infrastructure needs, including IaaS, managed hosting, DRaaS, DaaS, and colocation.
MSP Solutions
Managed service providers (MSP’s) are being leveraged by companies to manage various aspects of their IT environment, to allow customer stakeholders to focus on their core business. In particular, BeaconCTX has relationships with several MSP’s that focus on serving distributed enterprises, many of which are in the restaurant & retail verticals.
TEM
Managed service providers (MSP’s) are being leveraged by companies to manage various aspects of their IT environment, to allow customer stakeholders to focus on their core business. In particular, BeaconCTX has relationships with several MSP’s that focus on serving distributed enterprises, many of which are in the restaurant & retail verticals.
